Limited Warranty & Returns
Limited Warranty - Your Hoyt St electric skateboard is covered by a 6-month manufacturer's warranty, covering defects in craftsmanship and materials. Not covered is damage as a result of abuse, misuse, neglect, negligence, accident or exposure to water. Modification of components and/or tampering with the electronics voids the warranty. Perishable items like wheels, belts, and bearings, are excluded from warranty and are available for purchase through our website.
Retain your shipping box for return shipment. Warranty excludes damage from shipping packaging. If you discover a product defect within 6-months of the ship date, contact us through our website's General Inquires page for return instructions.
Returns - All board sales are final. Refunds on accessories returned within one month of order will be charged a 6% restocking fee. Products must be returned in its original condition with no evidence of abuse, damage, wear, or tampering to be determined at our sole discretion. Contact us through our website's General Inquiries page to initiate the process.
Cancelled Orders - 3% credit card and website fees are non-refundable on "accepted" orders.